Money Wellness
Man on beach holding phone with maps app open
category iconMoney Saver
calendar icon03 Apr 2024

Changes to data roaming charges for UK holidaymakers

 Ofcom has recently unveiled plans to help UK holidaymakers avoid unexpected data roaming charges when travelling abroad to Europe.

At the moment, there aren’t any rules stating that network providers have to inform their customers about additional charges when they go abroad.

But with the April bill rises, unexpected roaming charges could come as a nasty surprise.

From 1 October 2024, Ofcom has said that all mobile providers will have to message their customers as soon as they start roaming abroad, and they’ll need to clearly set out their roaming charges, as well as providing clear information on their roaming policies.

This rule changes comes after research by Ofcom found 19% (a fifth) of UK travellers were not aware of the post-Brexit roaming charges most networks have introduced.

18% of UK adults told Ofcom they do not research roaming charges before they travel.

Cristina Luna-Esteban, Ofcom’s directory of telecoms consumer policy, said :"The last thing holidaymakers want when returning from a trip abroad is an unexpected mobile phone bill,” she said. “At the moment, some customers aren’t getting clear information from their provider to help them manage their mobile use and plan their spend. Our new protections will mean you’re told what it’ll cost when you start roaming.”


Avatar of Lydia Bell-Jones

Lydia Bell-Jones

With a background in banking, Lydia has been writing professionally for over five years. She is passionate about helping people improve their personal finances and has a particular interest in the connection between money and mental health.

Related posts

Money Saver

09 Apr 2024

Last minute Eid celebrations with a tight budget

Eid Mubarak! We've rounded up some free and low cost Eid events around the UK.

Money Saver

08 Apr 2024

Find out how to get free trainers and clothing

Some of the world’s largest sports brands offer free apparel and trainers to people willing to try out their products. Find out how to sign up for the schemes here

Money Saver

04 Apr 2024

Passport costs are rising next week- here’s how to save money on yours

Passport application fees are rising next week, so here are some ways you can save money on them.

Money Saver

02 Apr 2024

Which bills are rising this month?

How you can save money on rising bill costs.