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All our debt advice is free and impartial.
Some of our solutions are free, others may attract a fee.
Find the best way forward for you by using our free online solutions finder.
Checking won’t harm your credit score
Our debt advice
To make sure you’ve come to the right place, we’ll start by asking a few questions about your situation. If we think we can help with money guidance or debt advice, we’ll:
get a full picture of your situation
look at your income and living expenses
recommend the best way forward
let us do the work – we’ll create a budget
you can stick to
use our Solution Finder or
call us on 0161 518 8282
We've helped 1,000,000+ people deal with their debt
Our debt advice is free but that doesn’t affect how good it is. And don’t just take our word for it, see what our customers say.
How you access our advice is down to you – our friendly advisers can chat to you over the phone or you can go through the entire process online. Whichever you prefer, we’ll only make a recommendation once we’re happy it’s what’s best for your individual situation.
If you prefer to speak to us, you can be sure you’ll be dealing with someone who is patient and non-judgemental. When choosing new recruits to the Money Wellness team, we look for warmth and a drive to help others.
Our advisers understand that everyone faces their own challenges and anyone can experience financial difficulties. We get to know the person behind the money worries. We consider your long-term financial wellbeing, as well as your immediate concerns.
Whether you need budgeting help or a formal debt solution, we’ll be by your side for as long as you want.
After getting to grips with your situation, we may recommend a debt solution. Some solutions are free. Others have a fee. We’ll make sure you’re aware of any costs up front.
When you come to us for debt advice, we’ll ask you a few questions so that we understand your situation and what you’re looking for.
If we think we can help with money guidance or debt advice, we’ll dig a little deeper. Once we’ve really got to know you and the challenges you face, we’ll run through your income, living expenses and debts.
Once we have all of this information, we’ll be able to recommend the best way forward for you.
Who should get debt advice?
If you can’t keep up with your bills and debt repayments, you should seriously consider getting debt advice.
If you’re experiencing money issues, it’s best to get debt advice as soon as possible. The earlier you get help, the easier it will be to get back on track.
Is debt advice from Money Wellness impartial?
All the advice offered by Money Wellness is completely independent. We can talk you through all the options available to help you deal with your debt. It’s our job to find the best solution for your individual situation.
What information will I need when I get debt advice?
When you get debt advice, you will probably be asked about your income, living expense and debt. It’s a good idea to have this information to hand when you call us or start your online journey.
Documents that may be useful include:
benefit award letters
household bills e.g. electricity, gas, water and council tax
statements from creditors
letters from bailiffs
We offer a range of support if you’re struggling with debt.
provide emergency bailiff support
help with budgeting
There are also debt solutions, such as:
Don’t worry. With your agreement, we can carry out a soft credit search. This will show all your creditor information, such as who you owe and how much you owe. A soft search doesn’t impact your credit score.
There's a way forward
No matter how worried you are, we can help. So get in touch if you’re struggling with any of these
Rent and Council Tax
Money Wellness blogs
20 Sep 2023
Married at First Sight UK returned to our screens this week. To celebrate its return, we've looked at the best way to speak to a new partner about debt
18 Aug 2023
A new study highlights people aren't confident in making financial decisions. Worryingly, 17% wrongly believed seeking free debt advice would impact their credit score - it won't. Here we clear up some myths and roundup what extra money support is available if you're struggling
27 Jul 2023
The Gambling Commission is calling for people to have their say on proposed changes to gambling laws to make them fairer for all
20 Jul 2023
With just days to go until Consumer Duty comes into effect, we take a look at the changes and what it’ll means for you as a customer
10 Jul 2023
We were invited to speak at two big events last week to help highlight the extra support some customers may need when they find themselves struggling with problem debt
29 Jun 2023
Some of our advisers recently took part in Samaritans resilience training to support their own mental wellbeing wellbeing
Why choose Money Wellness
We’ve helped over
1 Million+ people
Free help and advice for all your money needs
Always here online or over the phone