Get in touch
At Money Wellness we’re passionate about
improving your financial wellbeing.
Got a question or need some advice?
We're here to help.
At Money Wellness we’re passionate about
improving your financial wellbeing.
Got a question or need some advice?
We're here to help.
Opening hours
You can speak to us on: 0161 518 8285
Monday - Friday: 8am - 8pm
Saturday - Sunday: 10am - 4pm
Email us on
Our Address
Money Wellness
Blue Tower
MediaCity UK
Salford
Manchester
M50 2NT
A wide range of debt solutions and services
Find out more about the different ways you can get your debt under control. View our debt solutions page or learn more about our debt advice.
Highly rated
Feefo Platinum Trusted Award winners for three years in a row
A safe pair of hands
30 years’ experience and 1,000,000+ people helped so far
Whatever works for you
help how you want it – online, over the phone, webchat
FAQs
Our debt advice is free but that doesn’t affect how good it is. And don’t just take our word for it, see what our customers say.
How you access our advice is down to you – our friendly advisers can chat to you over the phone or you can go through the entire process online. Whichever you prefer, we’ll only make a recommendation once we’re happy it’s what’s most suitable for your individual situation.
If you prefer to speak to us, you can be sure you’ll be dealing with someone who is patient and non-judgemental. When choosing new recruits to the Money Wellness team, we look for warmth and a drive to help others.
Our advisers understand that everyone faces their own challenges and anyone can experience financial difficulties. We get to know the person behind the money worries. We consider your long-term financial wellbeing, as well as your immediate concerns.
Whether you need budgeting help or a formal debt solution, we’ll be by your side for as long as you want.
After getting to grips with your situation, we may recommend a debt solution. Some solutions are free. Others have a fee. We’ll make sure you’re aware of any costs up front.
When you come to us for debt advice, we’ll ask you a few questions so that we understand your situation and what you’re looking for.
If we think we can help with money guidance or debt advice, we’ll dig a little deeper. Once we’ve really got to know you and the challenges you face, we’ll run through your income, living expenses and debts.
Once we have all of this information, we’ll be able to recommend the most suitable way forward for you.
Who should get debt advice?
If you can’t keep up with your bills and debt repayments, you should seriously consider getting debt advice.
If you’re experiencing money issues, it’s best to get debt advice as soon as possible. The earlier you get help, the easier it will be to get back on track.
Is debt advice from Money Wellness impartial?
All the advice offered by Money Wellness is completely independent. We can talk you through all the options available to help you deal with your debt. It’s our job to find the most suitable solution for your individual situation.
What information will I need when I get debt advice?
When you get debt advice, you will probably be asked about your income, living expense and debt. It’s a good idea to have this information to hand when you call us or start your online journey.
Documents that may be useful include:
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wage slips
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benefit award letters
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household bills e.g. electricity, gas, water and council tax
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statements from creditors
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letters from bailiffs
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bank statements
We offer a range of support if you’re struggling with debt.
We can:
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provide emergency bailiff support
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help with budgeting
There are also debt solutions, such as:
Don’t worry. With your agreement, we can carry out a soft credit search. This will show all your creditor information, such as who you owe and how much you owe. A soft search doesn’t impact your credit score.
If we are unable to help you with all of your debts, or for further information and support to help you with your money troubles, please visit MoneyHelper.