Money Wellness

Benefits help

Find out what benefits you can get here, how to make a claim and what to do if there’s a problem with your payments.

Find out what benefits you can get here, how to make a claim and what to do if there’s a problem with your payments.

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Money Wellness blogs

benefits

15 May 2025

Reminder: don’t ignore your universal credit ‘migration’ letter

Thousands of households are being sent ‘migration notices’.

Personal independence payments review begins
benefits

14 May 2025

Personal independence payments review begins

New eligibility criteria to be introduced in November 2026.

image of a girl in college. Thousands of family’s risk losing £1,300 because they didn’t tick a box. Child benefit
benefits

14 May 2025

Thousands of family’s risk losing £1,300 because they didn’t tick a box

Parents urged to act now to keep Child Benefit payments

Parents of 16 to 19-year-olds reminded to extend child benefit claim
benefits

13 May 2025

Parents of 16 to 19-year-olds reminded to extend child benefit claim

Deadline falls on 31 August.

Pensioners encouraged to check state benefit entitlement
benefits

06 May 2025

Pensioners encouraged to check state benefit entitlement

4 in 10 pensioner homeowners haven’t checked what they can get.

benefits

02 May 2025

Improving statutory paternity leave would benefit families and the economy, says charity

Many dads miss out altogether.

Average Customer Rating:
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Independent Service Rating based on 10544 verified reviews. Read all reviews
The right person for the job
Fast efficient a wonderful lady called Natasha did everything for me
Dawn - 16 May 2025
Excellent service
The customer service staff was very polite, patient very professional he explained things in detail.
Donna - 16 May 2025
10/10
Great financial help , quick efficient service
Hayley - 16 May 2025
Absolutely wonderful people, all really understanding, and take great care of how they speak to people, so kind and never judgemental. I have personally had a great experience and they have changed my life completely. They have given me wonderful advice and everything they have helped me with has made a huge impact on my day to day life and my future. I am incredibly greatful for everything they have done for me! I will definately be recommending them to anyone who needs them. Incredible team!
Trusted Customer - 16 May 2025
I cant speak highly enough about service I received. Excellent 10/10!! Than
Extremely good. Infact excellent! Great advice. Help and caring. Amazing fast service. I was kept informed thoughout the process. Everything was explained to me with patience and knowledge. Extremely grateful and happy with the fantastic service I received
Deborah - 16 May 2025
I received excellent advice but if I had been told to go with a DMP in the first place it would have saved me a lot of mental agonising. I am 73 years old and do not understand a lot of what is involved, luckily my Daughter has helped me but some people don’t have this. I am now waiting for a decision let’s hope it’s a good one, as I do want to pay off my debt.
Trusted Customer - 16 May 2025
Turned a horror story into a satisfactory ending
I was very nervous about making the call regarding this sensitive subject but the guys in the phone calmed me quickly with a non judgmental, compassionate ear and made the process easy to understand and offered the best advise for my situation. Thanks Guys
Paul - 16 May 2025
Outstanding
Very helpful I felt relaxed after call Amazing service
Trusted Customer - 16 May 2025
Good
Really good and helpful
Trusted Customer - 16 May 2025
Excellent from start to finish
Extremely helpful and friendly staff, clear information provided throughout my experience and above all made me feel at ease through the process
Jason - 16 May 2025
Brilliant Service
Kind and understanding yet really professional and efficient. I can’t believe how quickly they’ve got back to me with help and solutions.
Trusted Customer - 16 May 2025
Excellent customer service
Really impressed with how straightforward the whole process was. The communication was clear and I felt like my opinion mattered. It is refreshing to deal with a platform that actually makes an effort to collect honest feedback from real customers.
Trusted Customer - 16 May 2025
Awesome
Excellent service and excellent customer care
Martin Paul - 16 May 2025
Such a relief!
Very supporting and provide clarity on your financial situation. They know your rights and all the legalities of whatever you may be facing with debt. Very pleased with the assistance.
Georgina - 16 May 2025
Peace of mind & reassurance
Money wellness have given me the best of advice for my situation. They have given me peace of mind and reassurance. The only thing i will say. Is something needs to flag up that the client has been dealt with, when it comes to phoning the client back. Because it does cause miscommunication. Other than that overall 5*.
Naomi - 16 May 2025
Amazing
Great customer services from Amaya. Was patient with myself and helped me so much
Trusted Customer - 16 May 2025
Very professional and clear description of processes
Andrew - 16 May 2025
a pleasant service! Couldn't ask for it to have gone better in my opinion
Very friendly service Easy Not too long (I can't remember the man's name who I spoke to but he was so lovely)
Trusted Customer - 16 May 2025
The lady I spoke to was really helpful understanding explained everything clearly
Trusted Customer - 16 May 2025