Thorough, supportive and clear debt advice
I had a very positive experience with Money Wellness. My adviser took the time to go through my financial situation and debts thoroughly and made sure that I understood the different options available to me.
What I particularly appreciated was that I didn't feel rushed into making a decision. We discussed the advantages and disadvantages of the different debt solutions and, after reviewing my circumstances in detail, I was able to proceed with a Debt Management Plan that I feel is realistic and manageable for me.
The telephone review was quite lengthy and took around two hours, but I would much rather have a thorough conversation than feel that important details had been overlooked. I was able to ask questions throughout and felt listened to when explaining my circumstances and concerns.
The next steps were also explained clearly, including the payment arrangements, Letter of Authority and which debts I would need to continue dealing with separately.
Overall, I found the service thorough, supportive and informative. Dealing with debt can be stressful and overwhelming, so having someone take the time to properly go through everything with me made the process much easier.
Raquel - 24 Sep 2026