Money Wellness
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Consumer help

Guides and help from avoiding scams to claiming flight compensation.

Guides

Delayed or cancelled flight? Find out your refund rights

A guide to your rights if your flight is delayed or cancelled

Where to do your banking if your local bank shuts down

Local bank branch closing? Find out where to withdraw cash, talk to someone from your bank, manage your payments and deposit cheques.

How to outsmart online scammers

How do you spot a scam and what should you do if you think you’ve been conned?

Energy scams - how to avoid getting tricked

As gas and electricity bills soar, the number of energy scams has also rocketed.

Money Wellness blogs

An illustration of a man and a woman watching television.
bills

29 Nov 2024

TV licence fee hike

£5 increase next year.

Illustrated image of a prepaid meter. Energy bills to rise from January. What to do if you're struggling with energy bills
bills

22 Nov 2024

Energy bills to rise from January

Energy bills will rise by £21 from the New Year

Illustration of person compensating other person
bills

20 Nov 2024

E.ON to compensate 100,000 customers for billing error

Customers will get £14.5m in damages

Illustration of support for energy bills
bills

20 Nov 2024

Energy suppliers promise to support struggling households

£3.7bn of debt is owed to energy suppliers

Illustrated image of bills. Is the energy price cap set to rise in January 2025?
bills

18 Nov 2024

Are energy bills set to rise again?

Experts predict the energy price cap will rise in January. Find out what it means for bills

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