Money Wellness
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Consumer help

Guides and help from avoiding scams to claiming flight compensation.

Guides

Delayed or cancelled flight? Find out your refund rights

A guide to your rights if your flight is delayed or cancelled

Where to do your banking if your local bank shuts down

Local bank branch closing? Find out where to withdraw cash, talk to someone from your bank, manage your payments and deposit cheques.

How to outsmart online scammers

How do you spot a scam and what should you do if you think you’ve been conned?

Energy scams - how to avoid getting tricked

As gas and electricity bills soar, the number of energy scams has also rocketed.

Money Wellness blogs

Water meters should be compulsory, says industry body
bills

23 Apr 2025

Water meters should be compulsory, says industry body

40% of people in England don’t have a water meter.

Energy theft tipped to rise as bills soar
bills

22 Apr 2025

Energy theft tipped to rise as bills soar

An estimated £1.4bn of energy stolen in the UK every year.

Ofgem considers basing energy bills on household income
bills

17 Apr 2025

Phone prices could soar – here’s what’s going on. Digital inclusion schemes. Free phones. Free handset. Mobile phone social tariffs. National Databank
bills

11 Apr 2025

Phone prices could soar – here’s what’s going on

And how to get a cheap (or free) phone

Image of a man loading a washing machine. 12 ways you're using white goods wrong and how it could be costing you £500 a year
bills

09 Apr 2025

12 ways you're using white goods wrong

And how it could be costing you £500 a year

Image of the American flag. Trump's 10% Tariff: What It means for your money
bills

03 Apr 2025

Trump's 10% tariff

What It means for your money

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