Money Wellness
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Rebecca Routledge

Head of Content

About Rebecca

A qualified journalist for over 15 years with a background in financial services. Rebecca is Money Wellness’s consumer champion, helping you improve your financial wellbeing by providing information on everything from income maximisation to budgeting and saving tips.

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Average Customer Rating:
4.9/5
Independent Service Rating based on 9031 verified reviews. Read all reviews
Superb!!!
Amazing service start to finish. All agents over the phone were informative and understanding. There was no judgement at all. In total it took about 3 hours from start to sending in my DRO application. There is 0 complaints everyone was fantastic, I feel like I am finally able to breathe for the first time in years
Amy Natalie Fell - 30 Oct 2025
Excellent
Very good
Trusted Customer - 30 Oct 2025
Very helpful
The service was very good, the person I spoke to was very kind and understanding
Michelle - 30 Oct 2025
Would always recommend Money Wellness
I am really happy with Money Wellness. My debts were really worrying me. I got in touch with Stepchange who put me in touch with Money Wellness. I'm so happy that they did. I was really surprised how quickly everything was dealt with a week to 10 days and everything was sorted I've even recommend them to my son. Id also recommend them to anyone else who needed help.
Sandra - 30 Oct 2025
Never be afraid to take that first step
Was very nervous about calling but service was excellent, the lady who called was so friendly and helpful I felt at ease after a few minutes, I would recommend this service to anyone who thinks there is so way out of your problem, cannot thank the lady on the phone enough ever
Maureen - 30 Oct 2025
Great Service
Fantastic service, very prompt and helpful throughout the application process
Fadel - 30 Oct 2025
Easy and quick
Very quick and comfortable experience, the two people that helped me were so polite
Amy - 30 Oct 2025
So grateful for the help of the DRO team at Money Wellness
Right from the first call from Money Wellness from a guy called Rahal (apologies if I've misspelt your name) I was impressed with the empathetic and professional way in which the very difficult and emotional call was handled by him. Also, when I once got through to the wrong department, someone named Heather went out of her way to console me and get me through to the right person. More recently I was speaking to a very professional man named Andrew, who, despite his efficient manner was also friendly and reassuring. I can only try to imagine how manic it must be for your business in these very difficult and uncertain times with and the state of the British economy, but I can honestly say the DRO team at Money Wellness really looked after us, THANKYOU!
Trusted Customer - 30 Oct 2025
Good service free
Fast friendly understanding service thankyou for your help
Trusted Customer - 30 Oct 2025
amazing service and very helpful
Alexander - 30 Oct 2025
Great service, every step was explained clearly and my questions was answered so I understood
Trusted Customer - 30 Oct 2025
Fantastic, change my life
Diana - 30 Oct 2025
Persevere with your experience
Although it’s a daunting experience having to do this, and getting hold of anyone especially the Debt Relief Team is extremely difficult and hard work adding stress to an already stressful situation once you do finally sort everything out it’s all handled very well and it’s definitely worth going through a a few days of stress to take the weight off the world off your shoulders
Trusted Customer - 30 Oct 2025
Excellent service
An excellent service you give can't thank you all enough lovely people helpful friendly and excellent at there job fantastic all round service very grateful for the great help and work you all do at money wellness kind regards thank you all
Daniel - 30 Oct 2025
Life savers
Very understanding
Trusted Customer - 30 Oct 2025
Fantastic
Fantastic service and advice. Very quick resolution to any questions I had. Couldn't recommend enough.
Jamie - 30 Oct 2025
A very supportive and friendly team
I was nervous going through a dro because I'd never done it before but the guys at money wellness helped me through the application, they were all very professional and made it easy to understand for me. I called them with couple of questions and they were so helpful and friendly. I would definitely recommend to friends if they were ever in need help and advice. Thanks for your help guys.
Julie - 30 Oct 2025
Excellent communication
The manner of approach and response from the agent was so comforting and reassuring.
Trusted Customer - 30 Oct 2025
Trusted Customer - 29 Oct 2025