Money Wellness
Image of the Octopus Energy logo
category iconbudgeting
category iconcost of living
category iconutilities
calendar icon27 Oct 2023

Octopus Energy launches new loyalty discount scheme

The country’s fourth largest energy company has launched a new loyalty scheme which’ll reward customers for reducing their energy bills this winter.  

Octopus Energy’s Octoplus will help eligible customers reduce their energy bills. Customers can take part by getting involved in different tasks, such as saving sessions where they’ll be rewarded to reduce their usage during peaks times or by maintaining a healthy energy account.

Customers will also be rewarded for spinning Octopus’ ‘Wheel of Fortune’, to potentially win money off their energy bill, which can be done every time a meter reading is submitted.

Another way of earning points is by referring a friend to Octopus Energy or by taking part in its solar installation scheme.

The new scheme is designed to empower savvy smart meter customers to take control of their energy usage in exchange for a host of benefits and prizes.

Octoplus users will earn ‘Octopoints’ for each activitywith 800 points being worth £1.

Customers can redeem their Octopoints for credit on their energy account, use them to make charitable donations, or exchange them for exclusive Octopus Energy merchandise.

Who’s eligible for Octoplus?

Customers must be receiving electricity from Octopus Energy, have an operational smart meter and pay their bills by direct debit to be eligible to take part.

Smart prepayment customers will also be able to join and can sign up through a banner in their online account on in their app.

What other help is available from Octopus this winter?

Octopus is supporting customers in a number of ways this winter with energy bills sent to remain high.

Through its multi-million-pound Octo Assist Fund it’s offering a range of support options based on circumstances and needs including access to existing schemes, monetary credits or personalised account support, such as payment holidays.

It’s also offering free heated blankets to those in need to help ‘heat the person, not the home’ and keep fuel bills down.

Any customers facing financial hardship this winter should fill out the financial support form - Financial Assistance | Octopus Energy - which requires a few details to better understand the type of support that best suits your circumstances.

Avatar of Caroline Chell

Caroline Chell

Caroline has worked in financial communications for more than 10 years, writing content on subjects such as pensions, mortgages, loans and credit cards, as well as stockbroking and investment advice.

Related posts

budgeting

23 Nov 2023

Trigger warning: Black Friday can be dangerous for your wallet and your mental health

Missing out on Black Friday bargains can bring out anxiety in the best of us, but for some it can severely affect their mental health. Find out how to protect your money and mental health this Black Friday

debt help

04 Oct 2023

Millions of pounds worth of support available for energy debt this winter

The country's energy giants have stepped up support for customers struggling to pay their energy bills this winter. Find out what's on offer and who's eligible

budgeting

04 Oct 2023

Poor credit score can cost £270,000 over a lifetime

Soring interest rates has meant borrowers with poor credit scores will now be paying around £270,000 in interest in their lifetime. Find our about credit scores and how to improve yours

utilities

27 Sep 2023

Answers to your energy bill questions and top tips to help you stay warm for less this winter

Many households are worried about how they'll afford their energy bills this year so we've answered your most frequently asked questions and provided some tips on how to keep warm for less this winter.

Average Customer Rating:
4.9/5
Independent Service Rating based on 4013 verified reviews. Read all reviews