Money Wellness

Updated 6 January 2026

Getting credit card debt written off

Find out the various ways you may be able to get credit card debt written off.

Can I get my credit card debt written off?

If you’re unable to pay your credit card debt, it’s possible you may be able to get some or all of the debt written off. There are a few ways you may be able to do this:

A debt solution

If you’re unable to repay your debts, you may be eligible for a debt solution that will write off some or all of your debt.

The solutions that include debt write-off are:

You should get debt advice to find out if you’re eligible for a debt solution and if this option is right for your situation.

Medical write-off

If you’re dealing with financial difficulties and illness at the same time, it might be possible to get some of your debt written off.

Medical write-off involves asking a lender to let you off paying outstanding debt in light of your health problems.

Dealing with credit card providers directly

If you’re facing exceptional circumstances and you approach a credit card provider directly, they may agree to write off some or all of your outstanding debt.

Statute-barred debts

In England, Wales and Northern Ireland, most debts become statute-barred if there’s no contact between the debtor and the lender for six years.

If there’s been no contact between you and your credit card provider for six years, your debt may be statute-barred.

This means your credit card provider can’t take court action to recover the money you owe.

Find out more about all the ways you might be able to get money you owe on a credit card written off.

Michelle Kight - Money Wellness

Written by: Michelle Kight

Financial content writer

Michelle is a qualified journalist who spent over seven years writing for her local online newspaper. Having grown up in some of the North West’s most deprived areas, she has a first-hand and empathetic understanding of what it means to face serious money worries. With a strong interest in mental health issues, she is a keen advocate of boosting the accessibility of financial wellness services.

Reviewed by: Daniel Woodhouse

Financial Promotions Manager

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Last updated: 6 January 2026

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