DLA mandatory reconsideration

Mandatory reconsideration is the first step if you want to appeal a DLA decision.

You can ask for mandatory reconsideration of a DLA decision if:

• you’ve been told your child doesn’t qualify
• you’ve been awarded less than you expected

Many people have their original decision overturned. Just remember, it’s possible you could end up with less DLA than you were originally awarded, or nothing at all. 

It’s a good idea to get help from Citizens Advice if you’re planning to challenge a decision. Don’t delay contacting Citizens Advice - you might have to wait for an appointment and only have a month to ask for mandatory reconsideration.

To request mandatory reconsideration, use the CRMR1 form or write a letter to the Department for Work and Pensions (DWP) explaining why you disagree with their decision. The address you need is on your DLA decision letter.

Make sure you submit your request within a month of the decision date. Call the DLA helpline if you don’t think it will arrive in time.

If you miss the deadline

It's still worth asking for mandatory reconsideration if you miss the one-month cut-off. You can ask for a reconsideration up to 12 months after the deadline, but you'll need to explain why your request is late e.g. you were ill.

DWP can reject a late request, but you can appeal their decision at a tribunal if needed. 

• Say which parts of the decision you disagree with.
• Explain why you disagree, using facts and examples to support your case.
• Include medical evidence if you have it.
• Use the wording from your decision letter. This helps clarify what you’re disputing.

It can take a few months to get a decision. This is called a ‘mandatory reconsideration notice’.

If the original decision is overturned, your amended DLA payments will start immediately.

New claims will be backdated to the date of your claim.

Ongoing claims will be backdated to when your payments were stopped or reduced.

You can appeal to a tribunal. An independent panel will look at your case and make a decision.