Energy

There is lots of help available if you’re struggling with energy costs.

If you’re struggling to pay your bill, the first thing to do is contact your supplier. If your problems are temporary, they may offer a payment break until your situation improves.

They may also be able to change the frequency of your payments if that would make it easier for you to budget.

As well as getting in touch with your energy provider, it’s a good idea to check you’re claiming all the financial support you’re entitled to.

If you’ve fallen behind with your energy bill, your supplier will be in touch about ways to catch up.

Don’t ignore the problem as this could eventually result in them switching off your supply.

If possible, try to agree a repayment plan for your arrears. Our free budget planner will help you work out what you can afford.

It’s also a good idea to ask your supplier about any hardship funds or grants available to customers who have fallen behind with their bills.

Changing your habits could help you cut costs by reducing the amount of energy use. Try:

• turning off radiators in empty rooms
• getting your boiler serviced
• switching devices off at the plug
• using energy-efficient bulbs
• taking shorter showers
• batch cooking
• bleeding your radiators

Check out 50 energy-saving tips to help you cut costs.

If your current boiler is old and inefficient, it could be ramping up your energy costs. Find out if you might be able to get a new boiler for free or at a discounted price.