Money Wellness
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Rent & mortgages help

Help for tenants and support with household bills

Money Wellness blogs

An illustration of a man sitting on the coach, talking on his phone in front of him.
bills

15 Oct 2024

EE billing blunder

Unexpected call charges

Illustrated image of a couple with a piggy bank. Find yourself broke long before payday? Emergency money and help. Find out what help is available if you run out of money before payday
bills

14 Oct 2024

Find yourself broke long before payday?

What emergency help is available?

Illustration high water bill
bills

04 Oct 2024

Water complaints surge to highest level in nearly a decade

29% of customer complaints unresolved

Illustrated image of bills. With social housing rent arrears on the rise, find out what to do if you're behind on payments
bills

04 Oct 2024

70% rise in social housing rent arrears

With social housing rent arrears on the rise, find out what to do if you're behind on payments

Illustration of cold person in home
bills

01 Oct 2024

Nearly half of households to ration energy use this winter as bills soar

10 tips on staying warm

Image of someone changing their thermostat. Energy bills expected to fall in January
bills

01 Oct 2024

Energy bills expected to fall in January

Energy bills will rise by 10% from today but are predicted to start falling from January

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Extremely knowledgeable and helpful, offered tailored support to help resolve my fanciable difficulties.
Trusted Customer - 22 Oct 2024
Really really helpful
Trusted Customer - 22 Oct 2024
Trusted Customer - 22 Oct 2024
Staff were friendly and helpful, made the whole situation stress free. Highly recommend
Trusted Customer - 22 Oct 2024
Compassionate and really helpful support
The support received and the sensitive way in which my case was dealt with made a really horrible and anxious time slightly easier.
Trusted Customer - 22 Oct 2024
Great support and service from Mia. Helped relieve anxiety and stress during application
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Great service
Great informative
Trusted Customer - 22 Oct 2024
Great all staff was amazing
Really helped me out thank you so much
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Trusted Customer - 22 Oct 2024
Excellent service very helpful
Brilliant very helpful and supportive
Trusted Customer - 22 Oct 2024
Happy 😊
I am very happy with the service I received and the staff I spoke to. Everyone was very helpful and friendly. Everything was very simple, however, the file upload process was a little frustrating along with the amount of emails and text messages received. Other than that, very happy.
Trusted Customer - 22 Oct 2024
Excellent
Excellent service.. so polite and helpful never made anything confusing to under stand was a few phone calls and was taken care of. Highly recommend 😊
Rebecca - 22 Oct 2024
Fantastic service really glad they could help me nice friendly staff on phone would 💯 recommend
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Trusted Customer - 22 Oct 2024
Very good service put me at ease thanks
Gary - 22 Oct 2024
Sarah
Absolutely brilliant support really friendly and helpful
Sarah - 22 Oct 2024
MR Walton
I had been through so much with different companies there’s where my last hope and they delivered I not joking if you where or are in my position you got to talk to there’s gays they where the best by miles ok please just listen to them the man yesterday changed my life after trying to sort my debt out for over three years WOW there’s gays it the jackpot for thanks again gays I will never forget yesterday big thumbs up 👍👍👍👍👍
Trusted Customer - 22 Oct 2024
Absolutely amazing
Lesley Taylor - 22 Oct 2024