Money Wellness
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Rent & mortgages help

Help for tenants and support with household bills

Help for tenants and support with household bills

Money Wellness blogs

bills

21 Oct 2025

Bailiffs use jumps for council tax debt – find out what support you could get if you’re struggling

You may be eligible for discounts, exemptions or other support.

Energy debt at 8-year high
bills

16 Oct 2025

Energy debt at 8-year high

Average household owes more than £200 to their supplier.

bills

16 Oct 2025

Could you handle £1,590 in unexpected costs? How to prepare for a ‘rainy day’

The cost of the unexpected can be crippling.

Falling energy prices won’t stop bills going up, says Octopus Energy
bills

16 Oct 2025

Falling energy prices won’t stop bills going up, says Octopus Energy

Electricity prices tipped to rise by 20% in the next few years.

Get your home ready for winter
bills

13 Oct 2025

Get your home ready for winter

When will you be switching on your heating?

bills

09 Oct 2025

Millions of households face higher water bills – here’s how you can cut yours

Support's available that could make your bill more manageable.

Average Customer Rating:
4.9/5
Independent Service Rating based on 9169 verified reviews. Read all reviews
Excellent srvice
Very helpful and reassuring put my mind a ease and helped me feel less anxious
Trusted Customer - 22 Oct 2025
Clear advice
Trusted Customer - 21 Oct 2025
Very helpful company
They have been amazing to me and my family. They understand and helped me so much after the death of my husband and i really do appreciate all you have done 10 out of 10
Sharon - 21 Oct 2025
Highly recommended
From start to finish the staff were fantastic, friendly and patient. Highly recommend thanks again for all the help.
Leanne - 21 Oct 2025
Didn’t keep me hanging around for a long time
Very helpful & explained different options
Barry - 21 Oct 2025
Grateful
Respectful and understanding approach from the staff, happy to help, explained all my queries and navigated what I needed to do or find out in order for my case to move forward. I felt looked after, respected and reassured. Thank you
Anna - 21 Oct 2025
Kelly - 21 Oct 2025
Great 👍
To be honest I was nervous about talking to them but was Polite, easy to talk too, and work around what u can afford , easy online steps too.
Trusted Customer - 21 Oct 2025
very good and kept me calm
Trusted Customer - 21 Oct 2025
Trusted Customer - 21 Oct 2025
Incredibly helpful and very polite and helpful
Trusted Customer - 21 Oct 2025
Trusted Customer - 21 Oct 2025
Brilliant
They put me at rest and help me manage the situation I was in with dignity and ah listening ear ,can’t thank them enuff
Mark - 21 Oct 2025
The charity's that care and help in a crisis
Compassionate very professionally trained staff and very helpful as well as patient too listen when you are not very well brilliant service and 10 out of 10 for caring staff that help you through the crisis and calm you down and help you get rid of the stresses and worries and concerns brilliant godless you all at money wellness charity and the stepchange charity as well as the government insolvency service staff sincerely thank you all I would not be able too cope without your help godless you all sincerely rr.
Russell - 21 Oct 2025
I needed to endthe situation I was in. With a clean slate.
Very helpful. Talked me through all the way. They seemed to understand my situation and explained what I needed to do.
Stephen - 21 Oct 2025
Helful
Very professional,work force ,considerate and helpful
Trusted Customer - 21 Oct 2025
A worrying time lifted
Although there is a lot of phone calls and information to get through I thought it is a very good service from MW There was no pressure on the phone every thing was done very carefully and relaxing as possible considering all information they need.
Robert - 21 Oct 2025
Great service
Great service managed to get a resolution for me. Very understanding and not judgmental Rob/Robbert helped me and would highly recommend his service. Very patient and helpful thank you
Elisha - 21 Oct 2025
Huge support
I wasnt aware there was such help available to help ease the burden of debt. All advisors so far have been very helpful, giving me in depth information and option on how to manage going forward and very empathetic to my situation.
Trusted Customer - 21 Oct 2025