Money Wellness
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Rent & utility help

Help for tenants and support with household bills


WaterSure – get help with your water bill

Find out if you're eligible for capped water bills under the WaterSure scheme

What to do about water arrears

A guide on what to do if you fall behind with your water bill payments

What to do about energy arrears

A guide on the action energy suppliers can take if you fall behind with your payments and how you should deal with energy arrears

What to do about council tax arrears

A guide on what happens if you don’t keep up with your council tax payments and how to deal with the situation.

What to do if you’re facing eviction

A guide for private, council and housing association tenants on what to do if you're facing eviction

Money Wellness blogs

Image of a couple staring into each others eyes drinking a cup of coffee

debt advice

20 Sep 2023

Telling a new partner about your debt

Married at First Sight UK returned to our screens this week. To celebrate its return, we've looked at the best way to speak to a new partner about debt

Image of someone counting money

debt advice

18 Aug 2023

9.8 million people aren’t confident in making financial decisions

A new study highlights people aren't confident in making financial decisions. Worryingly, 17% wrongly believed seeking free debt advice would impact their credit score - it won't. Here we clear up some myths and roundup what extra money support is available if you're struggling

Image of two phones - one with an online casino open and the other with a sports betting screen open

debt advice

27 Jul 2023

Have your say on changes to gambling laws to make the sector safer for all

The Gambling Commission is calling for people to have their say on proposed changes to gambling laws to make them fairer for all

Image of a man signing a financial contract

debt advice

20 Jul 2023

What does Consumer Duty mean for you?

With just days to go until Consumer Duty comes into effect, we take a look at the changes and what it’ll means for you as a customer

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debt advice

10 Jul 2023

Money Wellness highlights support needs of vulnerable customers in debt

We were invited to speak at two big events last week to help highlight the extra support some customers may need when they find themselves struggling with problem debt

image of people in a training centre

debt advice

29 Jun 2023

The Samaritans deliver resilience training at Money Wellness

Some of our advisers recently took part in Samaritans resilience training to support their own mental wellbeing wellbeing

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