Money Wellness
Caroline Chell - Money Wellness

Caroline Chell

Head of Communications

About Caroline

Caroline has worked in financial communications for more than 10 years, writing content on subjects such as pensions, mortgages, loans and credit cards, as well as stockbroking and investment advice.

More blogs from Caroline

View all
Average Customer Rating:
4.9/5
Independent Service Rating based on 8977 verified reviews. Read all reviews
Excellent
Absolutely excellent support. Money Wellness guided me through my Debt Relief Order and made a very stressful situation manageable. Their team was kind, understanding, and explained everything clearly. I’m so thankful for their help and would recommend them to anyone struggling with debt.
Trusted Customer - 06 Nov 2025
Outstanding/brilliant
James the advisor was quite outstanding/exceptional made you feel at ease explained all the options with easy to understand explanations and to find best way forward and I had to agree with what was said caring and understanding very pleased with the service provided great advice thanks very much Ken
Trusted Customer - 06 Nov 2025
Brilliant
It is amazing they helped me with my anxiety I didn't think I would ever find the support and I did to help with my debt with out them
Trusted Customer - 06 Nov 2025
Money Wellness is an excellent and much needed service
I received an outstanding service from the money Wellness team member, for which I am incredibly grateful. I spoke with Imran on November 5th, 2025, and found his people skills to be impeccable. He was a wealth of knowledge and I truly could not fault his compassionate and professional approach. As I am currently navigating a period of hardship, I have been finding it difficult to retain information, but Imran explained everything in such a clear and patient way that I not only understood but now feel empowered to act on the advice given. This guidance genuinely helped lift me out of a very dark space and has motivated me to finally tackle some long-standing and worrying issues. I cannot thank this service and Imran enough for the profound difference they have made.
Jane - 06 Nov 2025
Travis who I spoke to was brilliant and very helpful and polite
Was easy to answer questions and they were very helpful and good with advice
Veronica Anne - 06 Nov 2025
Quick and efficient.
Very professional and efficient. The operator was very informed and informative. I felt things moved at a really good pace during the conversation.
Andrew - 06 Nov 2025
Amazing
Very happy.. the staff were very nice and lovely and helped alot
Maria - 06 Nov 2025
Tracey - 06 Nov 2025
Terry Darren - 06 Nov 2025
Top G’s
Very understanding and informative both Tom and Daniel have been amazing! The reassurance was the tip of the iceberg. Thanks guys
Trusted Customer - 06 Nov 2025
Getting out of a hole
Went through everything throughly and explained my options. Then recommended which one is best. Very easy and surprisingly quick.
Trusted Customer - 06 Nov 2025
Money Wellness Review
I’m very happy and satisfied with the help ! Less stress less anxiety and very helpful ! I will recommend to all my friends and family ! Is the best solution to helping people !
Marian - 06 Nov 2025
Supportive company providing lifelines for people who need them
Such kind people at the other end of the phone, vital for someone in a crisis. I was treated with respect and didn’t feel judged but instead felt reassured and supported.
Trusted Customer - 06 Nov 2025
Excellent
The service was amazing the lady who dealt with me was so patient and understanding. And so helpful I would recommend money wellness to anyone who needs financial help. Before I made the call it felt like the whole world was caving in on me by the time the phone call was complete I felt like the world had been lifted of my shoulders.
Michael - 06 Nov 2025
Top service
I was at wits end when I called and the moment of coming off the phone. I was put at ease and felt a great weight lifted from my shoulders. The process has been great and I have been guided through it all the way. Thank you so much for your help and your support
Vicky - 06 Nov 2025
Really good good and caring for others me in my need and metal health issues thankyou
Trusted Customer - 06 Nov 2025
Good helpful advice just hope it all goes through smoothly
Trusted Customer - 06 Nov 2025
Knowledgeable and professional
Excellant
Trusted Customer - 06 Nov 2025