Money Wellness
Image of a man holding a mobile phone showing a text message with scam printed across it
category iconcost of living
calendar icon26 Jul 2023

Don’t get caught out by the cost of living text scam

The Department of Work and Pensions (DWP) has warned that scammers are preying on low-income families struggling with the cost of living crisis.

The scam involves the fraudster sending a text message that begins with the word GOV. It goes on to say that they’re eligible for a £705 ‘living payment’ and instructs them to ‘take action’ by clicking on the link in the message to accept payment.

This link takes them to a website – not an official DWP or government site - that asks for personal information such as name, address, and bank details, which could be used to steal money.

If you’re entitled to a cost of living payment, you do not need to get in touch with the government at all.

The payment is automatically credited to your account.

The DWP will never contact you via text message or ask for personal details.

If you’re concerned you’ve been sent this scam message, contact the National Cyber Security Centre (NCSC) to report it or forward the message via text to 7726.

Avatar of Caroline Chell

Caroline Chell

Caroline has worked in financial communications for more than 10 years, writing content on subjects such as pensions, mortgages, loans and credit cards, as well as stockbroking and investment advice.

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