Money Wellness debt adviser named as hero of the month

One of our debt advisers, Matthew Sheeran has been named as the Cirrus Centre Hero of the Month in the prestigious contact centre awards.

Cirrus Connects Heroes campaign spotlights exceptional agents who positively impact customer experiences. Through this initiative, they celebrate and showcase agents who consistently go above and beyond, expertly handling customer queries with perseverance and positivity.

Matthew was nominated by Rachel Waywell, our head of delivery advice, she said: “Known for his fantastic phone manners, Matt always goes the extra mile. He provides crucial support, especially to vulnerable customers. Matt invests extra time on the phone, ensuring customers fully understand and feel reassured by the advice given. His dedication and expertise make him a true asset to our contact centre team.

We couldn’t be prouder of to have Matt on our team and believe his dedication and expertise make him a true asset to our contact centre.

Matt was rewarded for his achievement with Waitrose vouchers from Cirrus Connects.

Well done Matt!