Money Wellness
Image of a 1 and a M helium balloon
category icondebt
calendar icon14 Nov 2023

Money Wellness reaches £1 million in write-offs

The Vulnerable Customer Specialists Team (VCOS) at Money Wellness has worked with creditors to have £1 million of debt written off for its most vulnerable customers.

Money Wellness has achieved this in just nine months, transforming the lives of 99 customers facing extreme difficulties such as COPD, strokes, cancer, and severe mental health challenges.

Debt write-off is not something creditors are always willing to do. The Money Wellness team has worked on the behalf of its customers and in partnership with creditors to help those who’re unwell, unlikely to recover soon, or have no way of repaying their debt.

Simon Hope, manager at Money Wellness, said: “The VCOS team has worked tirelessly to support our most vulnerable customers.

“They meticulously gather case details, supported by evidence and insights, proposing the write-off, and pursuing each case to the best of their ability.

“We’re delighted to have reached the £1 million milestone and are committed to continuing our support for our customers in need.”

You can find more about debt write-off and if you qualify in our guide- https://www.moneywellness.com/guide/debt-advice/debt-write-off

Avatar of Caroline Chell

Caroline Chell

Caroline has worked in financial communications for more than 10 years, writing content on subjects such as pensions, mortgages, loans and credit cards, as well as stockbroking and investment advice.

Related posts

debt

20 Nov 2023

School stops feeding kids if parents don’t pay their debts

A school in the North East is punishing children if their parents can't afford to pay food or travel bills

debt

08 Nov 2023

Is talking about debt the last taboo?

During Talk Money Week, we look at whether talking about problem debt is the last great taboo and make some suggestions about how to get the conversation started

debt

01 Jun 2023

Pride month – stand up for LGBTQIA+ rights

As Pride month gets underway, we thought we'd spend June letting you know about all the ways we support the LGBTQIA+ community. In our first article, we take a look back at the history of Pride.

help paying bills

30 May 2023

BBC launches plan to help those struggling to pay licence fee

We look how the BBC's ten point plan will help people struggling to pay their bills

Average Customer Rating:
4.9/5
Independent Service Rating based on 3835 verified reviews. Read all reviews