Worried about rising water bills? Here’s what you can do

Repayment plans 

Water companies can arrange repayment plans to spread the cost of your bill over a more manageable period. 

Contact your provider directly to see how they can help. 

Payment breaks and holidays 

If you're dealing with short-term hardship, like job loss or illness, you may be able to pause or reduce your payments. 

Speak to your provider as soon as possible to see if you're eligible and to agree on a plan to restart payments when the break ends. 

Priority Services Register 

The Priority Services Register (PSR) is a free service that gives extra support to vulnerable people, such as those who are elderly or disabled. 

Although it doesn't directly reduce your bills, it does make sure you get tailored help. 

Read our guide on what measures are in place for people who are struggling with their bills to find out more. 

Ways to save water   

There are simple steps you can take to start saving water and money on your bill straight away.  

• Boil only what you need – avoid filling the kettle for one cup of tea. 

• Run full loads – only use dishwashers and washing machines when full. 

• Take shorter showers – set a timer or play a four-minute song. 

• Turn off the tap – especially when brushing your teeth. 

• Reuse water – use leftover sink water to water your plants. 

• Keep water in the fridge – avoid running the tap until it’s cold. 

• Install a toilet water-saver – they’re free from most water companies. 

• Use a watering can, not a hose – to save hundreds of litres in the garden. 

• Switch to a water-efficient showerhead – it uses less water but the same pressure. 

• Fix leaks fast – a leaky tap or toilet can cost you a lot of money over time. 

If your water bill is becoming unmanageable, talk to your supplier, explore support schemes, and make a few simple changes at home.  

It could save you a lot more than just water.