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Get all the latest news and expert advice on the money matters that matter to you. Rent, mortgages, bills, benefits and more.

An illustration of a neatly folded yellow electric blanket.

cost of living

How to get a free electric blanket this winter

Support from OVO Energy and Octopus Energy

cost of living

One in 10 mortgage holders anxious about making repayments

Many borrowers are struggling.

bills

Water complaints surge to highest level in nearly a decade

29% of customer complaints unresolved

benefits

Freebies you can get if you claim universal credit

Make your money go further by taking advantage of all the other help that comes with a universal credit claim

bills

70% rise in social housing rent arrears

With social housing rent arrears on the rise, find out what to do if you're behind on payments

managing your money

Banks given 3 extra days to delay payments in fraud crackdown

Scams cost Brits £460 million last year

cost of living

Food insecurity taking huge toll on mental health, report finds

Mental health, poverty and food insecurity are deeply linked.

An illustration of a hacker stealing someone's personal information as they log into an app on their phone.

benefits

Fake universal credit app warning

You could be at risk.

An illustration of a man in despair, sitting on a sofa with his head in his hands.

debts

Mental health guidelines needed for bailiffs

Calls to overhaul standards

Illustration of person trying to improve credit score

debts

Which? raises alarm over credit report confusion

32% had errors in credit reports

money booster

Thousands of young adults missing out on funds worth thousands – could you be one of them?

The unclaimed cash is worth an average £2,200

An illustration of an elderly woman trying to keep warm.

benefits

A tough winter without the fuel payment

Maria eats once a day and can’t afford to heat her home.

benefits

Government re-opens household support fund

The government is urging people to check if they're eligible

Money Wellness

We’re strengthening the Money Wellness team

Find out who’ll be taking on the issues that matter to you.

benefits

Privacy concerns over bank account monitoring in benefit fraud crackdown

Ministers urged not to monitor most vulnerable

Average Customer Rating:

4.9/5

Independent Service Rating based on 10900 verified reviews. Read all reviews

Fantastic service

Amazing service, really pleased, my call handler was amazing.

Sarah Louise - 02 Apr 2025

Excellent

They are very kind.

Trusted Customer - 02 Apr 2025

It was very nice to be spoken considerably nice to

Trusted Customer - 02 Apr 2025

Very professional and easily approachable service by which I mean it is a pleasant experience talking to those people, thank You

Piotr - 02 Apr 2025

Great service

Great service good communication well informed.

Jamesj Layton - 02 Apr 2025

Money Wellness is exactly what it says.

I thought Mike was incredible. Straightforward, down to earth, and without judgement; he went through all my finances in detail and over the course of 2 hours he took me from a place of great fear to realising that there really is a solution. I cannot speak highly enough of Money Wellness.

Louise - 02 Apr 2025

Excellent agency

Your staff are efficient and effective and cares for clients. The humanitarian ways in which treat clients make you a remarkable organisation.

Stephen Momoh Baba - 02 Apr 2025

Excellent guy and top knoch service

Trusted Customer - 02 Apr 2025

Very good

Trusted Customer - 02 Apr 2025

Best help I've had ever

Lovely lady I spoke to. She was very clear and polite and made sure I understood everything she said an absolute delight to talk to and gave me more help than I could ever imagine

Samantha - 02 Apr 2025

My Money is Now Well ✅

Great Service that helped me a lot with major and unaffordable debts. The only issue was trying to ring them to discuss issues because the lines where very busy and holding time is Long to say the least. It was better later in the process once I had better communication option of email.

Craig - 02 Apr 2025

Great attention to detail and empathy.

Kind ,woth incred empathy and made me feel overwhelmed! Very grateful for their professional way to approach the customer.

Trusted Customer - 02 Apr 2025

Very helpful and takes the stress away

Very considering and understanding why I’m in debt and reassured me I will be ok

Kathleen - 02 Apr 2025

Great service and quick

The service is easy to use and the guys that call are amazing and very patient I suffer with really and anxiety and depression and ptsd and they waited talked calm to me and talked through everything perfectly. The guy who I did not get his name thank you .

Trusted Customer - 02 Apr 2025

Clear and easy to apply

Friendly. Understanding and a straight forward clear process

Trusted Customer - 02 Apr 2025

Very helpful, advised me on many benefits and help that I didn’t know was there for people in my position.

Trusted Customer - 02 Apr 2025

Excellent service and talk you through everything so helpful and understanding

Trusted Customer - 02 Apr 2025

Olivia was amazing

Fantastic advice from Olivia! She was very patient and understood

Trusted Customer - 02 Apr 2025

My 1st experience turning for help

Rahul was very patient, listened aswell as advised and was a very pleasant experience, very unjudgemental I would recommend anyone to seek advice from money wellness

Trusted Customer - 02 Apr 2025