Blog

News

Get all the latest news and expert advice on the money matters that matter to you. Rent, mortgages, bills, benefits and more.

Illustration of people shopping in grocery store

cost of living

‘Cheapflation’: poorer households’ food bills rose most at peak of cost-of-living crisis

Lower-income households paid the price.

Illustration of piggy bank with plants growing out of it

cost of living

People are feeling more positive about their money situation

Confidence in household finances increasing

An illustration of a young woman sitting on the floor with her face buried in her arms and her knees pulled up. Three rainclouds sit above her, symbolising financial difficulty.

benefits

Tens of thousands of unpaid carers in financial crisis

Benefits overpayments being clawed back

Illustration of children learning in a classroom

managing your money

Financial Awareness Day – four out of five say financial education could have helped them avoid problem debt

Find out why we're calling for better financial education in schools.

Illustration of weighing scales with a basket of groceries on one side and coins on the other

cost of living

July sees first rise in inflation this year

Inflation has risen from 2% to 2.2%

work

New employment rights would raise living standards for BME workers

Huge increase of BME people in insecure roles

An illustration of a small house between two trees. The house has a red front door and two windows, one larger one downstairs and a small one upstairs.

housing

Home insurance premiums reach record high

Why you’re paying more and how to make it cheaper

An illustration of someone going to pay an outstanding council tax bill online using a tablet.

debts

Unpaid council tax soars to £6bn

Council tax arrears have risen the most since the cost-of-living crisis began.

An illustration of two women, one is a younger unpaid carer looking after a confused older relative.

benefits

Govt to consider paid carer’s leave

What new rules could mean for carers

Illustration of person turning on water faucet

bills

Higher reimbursements proposed for poor water service

What to do if you’ve been failed by your supplier

money saver

All the places you can eat for free on A-level and GCSE results day 2024

All the places offering discounts and freebies for teens and their families to celebrate 2024 A-level and GCSE exam success

managing your money

Watch out for dodgy QR codes that could be scams

How to protect yourself

Image of an elderly man looking cold in his home. Octopus Energy launches its own 'winter fuel payments'

benefits

Major energy provider pledges to plug winter fuel payment gap for pensioners

Octopus Energy launches 'winter fuel payments' to help customers who no longer receive the support from the government

debts

Home repossession claims surge

What to do if you’re in rent or mortgage arrears

Illustration of parent with three children

Scrapping two-child cap would save hundreds of lives

Ending limit would cut infant deaths, study shows

Average Customer Rating:

4.9/5

Independent Service Rating based on 9926 verified reviews. Read all reviews

Wish I'd actioned sooner

Extremely knowledgeable and helpful, offered tailored support to help resolve my fanciable difficulties.

Trusted Customer - 22 Oct 2024

Really really helpful

Trusted Customer - 22 Oct 2024

Staff were friendly and helpful, made the whole situation stress free. Highly recommend

Trusted Customer - 22 Oct 2024

Compassionate and really helpful support

The support received and the sensitive way in which my case was dealt with made a really horrible and anxious time slightly easier.

Trusted Customer - 22 Oct 2024

Great support and service from Mia. Helped relieve anxiety and stress during application

Trusted Customer - 22 Oct 2024

Great service

Great informative

Trusted Customer - 22 Oct 2024

Great all staff was amazing

Really helped me out thank you so much

Jasmine Louise Marry - 22 Oct 2024

Trusted Customer - 22 Oct 2024

Excellent service very helpful

Brilliant very helpful and supportive

Trusted Customer - 22 Oct 2024

Happy 😊

I am very happy with the service I received and the staff I spoke to. Everyone was very helpful and friendly. Everything was very simple, however, the file upload process was a little frustrating along with the amount of emails and text messages received. Other than that, very happy.

Trusted Customer - 22 Oct 2024

Excellent

Excellent service.. so polite and helpful never made anything confusing to under stand was a few phone calls and was taken care of. Highly recommend 😊

Rebecca - 22 Oct 2024

Fantastic service really glad they could help me nice friendly staff on phone would 💯 recommend

Michelle - 22 Oct 2024

Stephen - 22 Oct 2024

Trusted Customer - 22 Oct 2024

Very good service put me at ease thanks

Gary - 22 Oct 2024

Sarah

Absolutely brilliant support really friendly and helpful

Sarah - 22 Oct 2024

MR Walton

I had been through so much with different companies there’s where my last hope and they delivered I not joking if you where or are in my position you got to talk to there’s gays they where the best by miles ok please just listen to them the man yesterday changed my life after trying to sort my debt out for over three years WOW there’s gays it the jackpot for thanks again gays I will never forget yesterday big thumbs up 👍👍👍👍👍

Trusted Customer - 22 Oct 2024

Absolutely amazing

Lesley Taylor - 22 Oct 2024